Repeat prescriptions are for medications that you take regularly, and you can order from the surgery without having to see a GP every time.
We operate a two-working day rule for repeat prescriptions. Therefore you need to let us know two-working days before your medication is due to run out so you can collect it from your pharmacy in time.
Please only request the medications you need to prevent medicine wastage. If you have unused medications at home you can return these to your pharmacy.
Repeat prescriptions may be ordered in several ways:
đź’» Order your prescription online
This is the recommended and easiest way to request your medications online 24/7.
Download and register for the NHS App (below) and follow the instructions to request your medications. You can also change your nominated pharmacy (where you choose to collect your medicines from) within the NHS App.
NHS App
🏥 In Person
Fill in a prescription request form or underline the items needed on the tear-off side of your prescription and drop it into the surgery. Please do not order any medications you do not need.
📨 By Post
If you wish, you can post a letter to the practice listing which medications you are requesting. You must supply a stamped addressed envelope, so we can return your prescription via Royal Mail.
Please note that this can be affected by postal delays outside of our control, so we recommend you choose one of the other two options above.
Emergency Prescription Requests
It is your responsibility to ensure that your repeat medication is ordered in plenty of time. so please allow up to 2 working days for routine repeat prescription requests.
If you have run out of ’emergency medication’ which includes anti-epileptic medication, insulin, inhalers and adrenaline pens for anaphylaxis please let us know as soon as possible. You may need a Telephone Consultation with the GP Clinical Pharmacist or a Doctor.
If you run out of medication outside of our opening hours, please call 111 from your phone, who will be able to assist you.
New Patient Prescriptions
If you normally take regular repeat medication please book an appointment with a clinician before you need to request more medication. When you attend your appointment please bring with you a copy of your repeat prescription slip from your previous GP or a list of your medication and the packaging. It can take a week or two for your records to be delivered to us from your previous GP surgery.
Please allow up to 2 working days for a prescription request to be processed
.Prescribing Wisely
Please see the link below for further information on requesting your repeat prescriptions and medicines and products that can be bought over the counter without a prescription:
Why does it take 2 working days to process my repeat prescription request?
At our surgery prescriptions are requested every day.
Our prescription clerk has to check your medical records to ensure that your medication request is on your repeat prescription, it then goes to our Clinical Pharmacist or Duty Doctor to authorise and ensure that it is still appropriate for you. Once authorised, our reception team will file your prescription ready for collection.
Delays may occur if any medication requested is not on your repeat prescription list or if your medication request differs from what is on your list. Your doctor may also request that you make an appointment to have your medication reviewed.
Non-Repeat Prescriptions
Please book a Telephone Consultation with the GP Clinical Pharmacist to request medication that is not on your repeat list but may be needed on an ad-hoc basis e.g. hay-fever medication.
If you have an on-going problem and would like another prescription of a medication previously prescribed to you by a doctor but not on your repeat list you should also book a Telephone Consultation with the GP Clinical Pharmacist
Written requests for non-repeat medication may take more than 2 working days to process as the doctor may wish to speak with you
Nominate a Pharmacy
Your GP can send your prescription straight to a pharmacy/chemist electronically, to save you coming to the surgery to pick it up. In order for this to happen you need to nominate a pharmacy/chemist. To do this, please register for the NHS App (using the link above) and you can select/change your pharmacy. This also helps us to reduce our carbon footprint, by reducing the paper we use to print prescriptions on. For more information, please visit the NHS Electronic Prescription Service Information Page.
Prescription Costs
Visit NHS Choices for information on:
Prescription charges
Who is entitled for free prescriptions
Medical exemptions (certain diseases will exempt you from paying for your prescription)
Free prescriptions for cancer patients, renal dialysis patients and pregnant women
Help for those on low income.
Private Prescriptions
A GP in the surgery at which you are registered can only provide a private prescription if the medication is not available on the NHS.
A private prescription is not written on an official NHS prescription and so is not paid for by the NHS.
The cost of a private prescription is met wholly by the patient and is dictated by the cost of the medicine plus the pharmacists charge for supplying it.
A prescription is a legal document for which the doctor, who has issued and signed it, is responsible. A doctor you see privately can’t issue an NHS prescription.